Orders and tracking
Check an order using the reference and customer verification details.
Open support path
StreetShops support
Get to the right help without losing your place.
Choose the topic that matches your account, order, delivery, payment, or merchant-onboarding question.
Customer account
Access orders, profile settings, and saved marketplace activity.
Open support pathMerchant onboarding
Understand application, approval, catalogue, and payout readiness.
Open support pathDelivery and pickup
Review available fulfilment options and responsibilities.
Open support pathRefunds and returns
Review the current support path and merchant responsibilities.
Open support pathPrivacy and consent
Understand how StreetShops handles personal information.
Open support path